Afc365 is a trusted online betting and casino platform serving members in Bangladesh. We believe that protecting every member's privacy is a fundamental responsibility. This Privacy Policy clearly sets out what types of information we collect, how that information is used, how long it is retained, and what rights you have over your data.
This policy applies to all afc365 members, website visitors, and mobile app users. Continued use of our platform constitutes your acceptance of this Privacy Policy. We will notify you through the platform of any changes.
This Privacy Policy is published in English for the convenience of our Bangladeshi members. If anything is unclear, please contact our Support team.
1 What Information We Collect
Afc365 only collects information that is necessary to provide services, manage your account, and meet legal obligations. No unnecessary data is collected.
Personally Identifiable Information
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Residential address (city, district, country).
- National ID number or passport number (collected during KYC verification).
Financial Information
- Payment method details (Mobile Banking, Nagad, Rocket number).
- Deposit and withdrawal history.
- Transaction amount and duration.
Technical Information
- IP address and device type.
- Browser information and operating system.
- Login time, session length, and cookie data.
- Gaming activity logs and betting history.
afc365 never stores your password in plain text. All passwords are kept in encrypted form.
2 How We Collect Data
Afc365 collects your information through several methods, with full transparency maintained at every step.
Directly from you
You provide data directly during registration, KYC form submission, support interactions, and payment processing.
Cookies & Tracking Technology
Cookies and similar technologies are used on the afc365 website and app to improve your browsing experience.
Automated System Logs
Every action on the platform is automatically logged — including gameplay, bets placed, and login times.
From Payment Providers
Transaction details are collected from payment partners for verification purposes.
3 Purpose of Data Use
Afc365 uses collected information only for specific, legitimate purposes. Full details are provided in the table below:
| Data Types |
Purpose of Use |
Legal Basis |
| Identity Information |
Account Registration & KYC Verification |
Contractual Obligations |
| Financial Information |
Deposits, Withdrawals & Fraud Prevention |
Legal Obligation |
| Contact Information |
Support, bonus offers, and notifications |
Legitimate Interest |
| Technical Information |
Security, Service Improvement & Bug Fixes |
Legitimate Interest |
| Gaming Activity |
Responsible Gaming Monitoring |
Member Protection |
afc365 never sells your information to third parties for marketing or advertising purposes.
4 Data Sharing & Third Parties
Afc365 may share information with third parties in limited, specific circumstances. In every case, member interests are protected.
Circumstances Under Which Data May Be Shared
- Payment Provider: To process deposits and withdrawals.
- KYC Verification Service: To verify identity and confirm age.
- Regulatory Authority: As required by licensing authorities for legal compliance.
- Government Agencies: As required by court order or legal directive.
- Fraud Prevention Organizations: To prevent money laundering and fraud.
Third-Party Obligations
All third parties with whom data is shared are required to comply with afc365's privacy standards. They may only use the data for the specified purpose and are not permitted to share it further.
afc365 does not share any information with social media platforms, advertising networks, or data brokers.
5 Cookie Policy
The afc365 website and app use cookies. Cookies are small data files stored on your device that help enhance the user experience.
Cookie Type
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Functional Cookies: Used to remember your preferences such as language, theme, and settings.
- Analytics Cookies: Used to understand which pages are most visited — all data is fully anonymous.
- Security Cookies: To detect fraud and suspicious activity.
You can manage cookies through your browser settings. Note that disabling certain cookies may affect some platform features.
6 Data Protection Measures
Afc365 employs industry-leading technology to protect your data. Our security framework meets international standards.
256-bit SSL
Encryption on all data transmissions
Encrypted Database
All stored data is fully encrypted
24/7 Monitoring
Round-the-clock security monitoring
Two-Factor Verification
Two-Factor Authentication
- Regular security audits and penetration testing are conducted.
- Staff access to data is strictly limited and controlled — only authorized personnel can view your information.
- Our data centers operate in compliance with international security standards.
- In the event of a data breach, members will be notified within the required timeframe.
7 Data Retention Period
Afc365 does not retain any information longer than necessary. A specific retention period is defined for each type of data.
- Account Information: For the duration of active membership and a minimum of 5 years after account closure (as required by law).
- Financial Transaction Records: A minimum of 5–7 years (in accordance with anti-money laundering laws).
- Gaming Logs: Retained for up to 3 years.
- Cookie Data: Upon session end, or up to a maximum of 1 year.
- Support Contact: Deleted 2 years after last contact.
- KYC Documents: Retained for up to 5 years from the date of verification.
Once the retention period ends, all data is securely deleted or anonymized so that you can no longer be identified.
8 Your Rights
As an afc365 member, you have several important rights over your own data. We fully respect each of those rights.
Right to Access
To find out what information we hold about you, submit a request to Support. We will respond within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.
Right to Erasure
If you close your account, you may request deletion of all data beyond what we are legally required to retain.
Right to Restrict Processing
You may object to the use of your data for specific purposes, particularly for marketing communications.
To exercise your rights, contact afc365 Support. We aim to respond within 30 business days.
9 Children's Privacy
Afc365 is strictly not intended for anyone under 18. We do not knowingly collect any information from minors.
- Age is verified at the point of registration.
- Identity documents are verified during the KYC process to confirm your age.
- If evidence is found that a minor has opened an account, it will be closed immediately.
- All collected data is securely deleted.
If you are aware of a minor using our platform, please notify our Support team immediately.
10 Policy Updates
Afc365 may update this Privacy Policy when necessary. Any changes will follow the process outlined below:
- The "Last Updated" date at the top of the page will be revised accordingly.
- Members will be notified of significant changes via email or platform notification.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- The latest version will always be in effect.
If you have any questions or concerns about this Privacy Policy, please reach out to our Support team. We are always ready to help.
Frequently Asked Questions
About Privacy General Questions
No, not at all. afc365 never sells your personal data to third parties. Only limited data is shared for payment processing and legal compliance purposes, and those parties are bound by our privacy standards.
Retention periods vary by data type. Financial transaction records are generally kept for 5–7 years as required by law. Gaming logs are retained for 3 years, support communications for 2 years, and cookies for up to 1 year. Once the retention period expires, all data is securely deleted.
Yes, you can submit a request to have your data deleted. However, data subject to legal obligations (such as financial records) may not be removable before the required retention period expires. Send a request to our support team and you will receive a response within 30 days.
afc365 may send you important platform notifications, bonus offers, and account updates. You can opt out of marketing communications at any time. Your information is never used for third-party advertising.
Yes, in the event of a data breach at afc365, affected members will be notified as quickly as possible. They will be assisted with the necessary security measures and provided with full details of the incident.
Why afc365 Is Trusted
Our Privacy Commitment
SSL Encryption
All data transfers are secured with 256-bit SSL technology, making it virtually impossible for hackers to intercept your information.
Identity Protection
All personal identity information is stored in an encrypted database. Unauthorized access is completely prevented.
No Sale of Data
Your data is never sold to advertisers or data brokers — not under any circumstances.
Transparent Policy
Our Privacy Policy is written in plain language so every member can easily understand it.
Legal Compliance
Operated in compliance with international data protection laws and licensing authority guidelines.
24/7 Support
For any privacy-related questions, afc365 offers round-the-clock support.